Explore Online Counseling & Therapy Jobs | Talkspace (2024)

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To participate in the Talkspace network, all therapists are required to possess the following:

• An active, independent US state board-approved clinical license (e.g., LCSW, LMFT, LPCC, PhD in Clinical Psychology, etc.)
• Individual professional malpractice liability insurance policy
• Submission of a fully completed, signed CAQH application
• Individual NPI number
• Reliable internet connection
• Background check (conducted by a third party during onboarding)
• Current residence in the USA

To participate in the Talkspace network, all associate therapists are required to possess the following:

• An active, associate clinical license (e.g., LMFTA, LAC, LCSWA, etc.)
• Master’s degree in social work, counseling, or other behavioral science
• A supervising clinician and/or organization
• Individual professional malpractice liability insurance policy
• Reliable internet connection
• Background check (conducted by a third party during onboarding)
• Current residence in the USA

How do I apply as a Talkspace Provider?

Apply now

How is therapy delivered on Talkspace?

Connect virtually with clients on our secure, HIPAA-compliant app. We offer asynchronous messaging via text and audio—this means your clients’ messages don’t require an immediate response, and you always have the flexibility to process and thoughtfully engage on your own schedule. Depending on the client’s plan, we also offer Live Sessions (Video, Audio, and Chat).

What kind of training does Talkspace provide?

How long is the onboarding process?

The enrollment process varies from candidate to candidate due to different factors, such as provider engagement. The length of the onboarding process can range anywhere from three days up to two weeks, depending on the speed at which you complete the orientation tasks, etc. Please note that the credentialing process occurs simultaneously as you receive your first batch of clients.

How do I get paid?

With Talkspace, you earn money both for conducting live sessions with clients and when you message them. You can also earn monthly bonuses for clinical engagement on the platform, which will be calculated based on your total clinical hours spent with clients on the platform that month.

How often do I get paid?

What is the reimbursem*nt rate?

Do I have to check client insurance eligibility or submit claims to insurance?

No, Talkspace will manage client insurance eligibility, help submit claims and work directly with the insurance carrier as needed. You can spend your time focused on treating the client. Regardless of your client's insurance status, you will still receive Talkspace’s standard reimbursem*nt rates.

Who are Talkspace clients? How do I get clients?

Talkspace clients include employees seeking counseling through their organization’s benefits, individuals covered by our insurance partners, and those who sign up directly through the platform and pay ‘out of pocket’. Talkspace matches you with clients based on their state of residency and preferences, and your areas of expertise. We always handle client insurance eligibility, and handle billing with insurance companies on your behalf.

How do I get referrals/matches?

Referrals all come to you via the Talkspace platform. Talkspace has a proprietary matching system that pairs clients with therapists using an innovative and efficient algorithm. We offer clients a choice of three providers based on criteria including, but not limited to their state of residency, presenting problem, and gender preference, as well as the providers’ areas of expertise, availability, caseload capacity, state(s) of licensure, etc.

Is it possible to be a Talkspace therapist while also doing other work?

Yes! Talkspace can supplement existing work as you are not bound by a non-compete agreement. As an Independent Contractor, you can dedicate as much time as you want to Talkspace. Our job is to help make your job easier and more convenient. You’ll have flexibility in your schedule while practicing the craft you love.

How often do I have to respond to clients?

Talkspace asks that you set your availability to respond to clients 5 days a week (your preferred days).

Is there a minimum number of clients I need?

There is no minimum number of clients a provider should have, and the maximum number of clients a provider can have is 100.